1. Returns:

   • Items must be returned within 30 days of purchase.
   • Products must be in original condition, unused, and with all original tags and packaging.

2. Refunds:

   • Refunds will be issued to the original payment method.
   • Allow up to 10 business days for processing after receiving the returned item.

3. Exchanges:

   • We do not offer direct exchanges. Please return the item and place a new order.

4. Return Shipping:

   • Customers are responsible for return shipping costs unless the return is due to a CarPro error.

5. Damaged or Defective Items:

   • Contact us within 7 days of receiving damaged or defective items for a replacement or refund.

6. Refund Contact:

   • Email our customer service at sales@carpro.ae with your order number for refund inquiries.

7. Cancellations:

   • Contact us within 24 hours for order cancellations.

8. Non-Returnable Items:

   • Certain items, such as personalized or used products, are non-returnable.

Note: CarPro reserves the right to update or modify this policy at any time without prior notice.